Cancellation policy

Cancellation Policy

Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely, and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it. You must cancel before the 15th of the month, or your card will be charged on the 1st.

To cancel, send us your information through our Cheerful Box Cancellation Form.

See our returns policy for more details on returns and refunds.